Guide for

You have been referred to the CovidCare@Home team so that we can monitor your condition closely until you’re well again.

A pulse oximeter helps you monitor how fast your heart is beating and the level of oxygen in your blood. Blood oxygen level is the most accurate way of keeping an eye on your progress with COVID-19.

Download CovidCare@Home Remote Monitoring Guide


Once you have been referred into the service, you will be contacted by one of our CovidCare@Home team. This will be via phone call, where the service will be fully explained to you. They will also ensure you have an oximeter and an information pack.


Once onboarded to the system, you will be contacted 3 times per day and asked to submit your readings at approximately 9am, 1pm and 5pm. It is important that you do this or you may get a call to follow up. You can choose to share your readings either via phone call or text message.

Recording and acting on the results

We will be monitoring you for 14 days

Oximetry at home from Inhealthcare

How to use your pulse oximeter and Covid-19 diary from Health Education England

Using a Pulse Oximeter to check you are OK – Easy-read guide

Oxygen Saturation – Please check your oxygen saturation using your oximeter.

Temperature – Please take your temperature using your own home thermometer (if you have one).

Breathing – Count how many times you take a breath in a minute which is one count for a cycle of breathing in and out.

Feeling worse, the same, or better

This is your overall sense of how well or unwell you are feeling compared to yesterday.

This could be that you feel weaker, more breathless, and lightheaded, or if you develop new symptoms i.e. diarrhoea, vomiting, stopping urinating and chest pains.

In order to contact the team with any concerns or if you feel you require a welfare call, you can email: or text the team on 07585 577285.

Outside of the hours 9am-6pm, your points of contact will be 111 or 999.

For Covid advice please visit the NHS website

Guide for

What should I do if my symptoms get worse?

We ask you to follow the guidance below if you develop any symptoms of concern or if your measured oxygen saturations drop.

Ring your CovidCare@Home team on 07585 577285 or NHS 111 as soon as possible if you experience any new or an increase in any of the following symptoms:

  • Feeling breathless or difficulty breathing, especially when standing up or moving
  • Severe muscle aches or tiredness.
  • Shakes or shivers
  • If you use a pulse oximeter and your blood oxygen level is 94%, 93% or consistently lower than your usual reading, and you feel unwell
  • You sense that something is wrong (general weakness, severe tiredness, loss of appetite, peeing much less than normal, unable to care for yourself – simple tasks like washing and dressing or making food).
  • You should tell the NHS 111 operator you might have coronavirus if you have not had a positive test result.

Please tell the NHS 111 operator that you are currently under the care of the CovidCare@Home service.

You should attend A&E as quickly as possible or call 999 immediately if:

  • Your blood oxygen levels are 92% or less
  • You are pregnant and your blood oxygen levels are 94% or less
  • You are unable to complete short sentences when at rest due to breathlessness
  • Your breathing gets worse suddenly


  • You cough up blood
  • You feel cold and sweaty with pale or blotchy skin
  • You develop a rash that does not fade when you roll a glass over it
  • You collapse or faint
  • You become agitated, confused or very drowsy
  • You stop passing urine or are passing much less than usual

You should tell the operator you might have coronavirus if you have not had a positive test result. A minority of people with Covid-19 will experience these more severe symptoms. These require urgent medical attention.

Please tell the Ambulance Crew and Hospital Team that you are currently under the care of the CovidCare@Home service.