{"id":6072,"date":"2024-12-20T12:08:47","date_gmt":"2024-12-20T12:08:47","guid":{"rendered":"https:\/\/ourdorset.org.uk\/innovation\/?page_id=6072"},"modified":"2024-12-20T12:08:47","modified_gmt":"2024-12-20T12:08:47","slug":"developing-meaningful-engagement-with-dorset-service-users","status":"publish","type":"page","link":"https:\/\/ourdorset.org.uk\/innovation\/blogs\/developing-meaningful-engagement-with-dorset-service-users\/","title":{"rendered":"Developing meaningful engagement with Dorset’s service users"},"content":{"rendered":"
<\/div>\n
\"\"Contents<\/strong><\/div>\n
    \n
  1. Overview<\/li>\n
  2. Starting from zero – how do you involve service users in your work?<\/li>\n
  3. Listening better in Dorset<\/li>\n
  4. From a PPI rep perspective: important points to consider when involving service users<\/li>\n
  5. Signposting<\/li>\n<\/ol>\n

    1. Overview<\/strong><\/p>\n

    In our role as patient and public involvement (PPI) representatives for the Dorset Innovation Hub (DIH), we were invited to run a workshop at the recent DIH Summit on \u2018understanding the perspectives of people accessing health and care\u2019 which we were delighted to deliver alongside Frances Aviss (Head of Engagement at NHS Dorset) and Ian Gall (Chair of the Our Dorset Patient Experience Group). At the end of the workshop, we invited the audience to pledge an action, based on what they had heard, to take back to their organisations to work on. These pledges were written on leaves which then filled the branches of our PPI pledge tree. After the DIH Summit we were excited to read through these leaf pledges, but what struck us was a strong theme around wanting to engage more with service users.\u00a0 We therefore felt it may be helpful if we jotted down in this blog some of our thoughts and reflections on service user involvement, to hopefully support those who are at an early stage in their service user involvement journey.<\/p>\n

    2. Starting from zero – how do you involve service users in your work?<\/strong><\/p>\n

    There are some great existing organisations and groups in Dorset who have a key role in supporting the development and inclusion of service user voices in health and care research, service planning and development. Seeking advice and guidance from these experts is a good place to start.<\/p>\n