{"id":1268,"date":"2022-10-10T17:27:37","date_gmt":"2022-10-10T17:27:37","guid":{"rendered":"https:\/\/avadawebsites.wpengine.com\/business\/?page_id=1268"},"modified":"2026-04-21T10:16:36","modified_gmt":"2026-04-21T09:16:36","slug":"community","status":"publish","type":"page","link":"https:\/\/ourdorset.org.uk\/listening\/community\/","title":{"rendered":"Community Conversations"},"content":{"rendered":"

At a glance<\/h2><\/div><\/div><\/div>

1:1 conversation<\/h2><\/div><\/div><\/div>

The Community Conversations approach was developed for Dorset with The Point of Care Foundation. It\u2019s about listening to what people\u2019s lives are like from the moment they wake up in the morning to the moment they go to bed at night. It explores, through open questions, what impacts on people\u2019s health and wellbeing, from their own perspective.<\/p>\n

Conversations are transcribed, coded and themed, identifying what is important to local people in connection to their health and wellbeing. We are investigating AI solutions for translation and analysis.<\/p>\n

This approach was first used to carry out 100 Conversations<\/a> with people who wouldn\u2019t usually take part in engagement meetings, focus groups or surveys, and provided rich lived experience data. It has since been used as a key part of the discovery phase of the #PortlandTogether programme<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

About this approach<\/h2><\/div><\/div><\/div>
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Useful for talking with<\/h5><\/div>

Anyone in Dorset. Can cover a large range of people (see 100 Conversations project<\/a>) or focus on a particular area or demographic (see Community Conversations Portland<\/a>). Conversations have been had using this approach with the support of translators and signers.<\/p>\n<\/div><\/div><\/div>

Purpose of this type of conversation<\/h5><\/div>

To inform service change and strategy planning.<\/p>\n<\/div><\/div><\/div>

Type of conversation<\/h5><\/div>

Semi-structured. Uses open questions, but useful to have a conversation guide or list of topics to cover. Lets the person guide the conversation rather than the interviewer.<\/p>\n<\/div><\/div><\/div>

Training requirements<\/h5><\/div>

Interviewers are trained to help people tell their stories in a non-leading way, with gentle prompts and clarifying questions as appropriate.<\/p>\n<\/div><\/div><\/div>

Budget requirements<\/h5><\/div>

Budget will depend on the scope of your project but could include provision of refreshments and travel expenses for participants. Funding is also essential for project support and analysis.<\/p>\n<\/div><\/div><\/div>

Time commitments<\/h5><\/div>

Interviewers should allow a full day for training.<\/p>\n

Conversation length can vary, but allowing one to two hours per conversation is advisable.<\/p>\n

Conversations are held within the person\u2019s community to help them feel at ease, so travel time should also be taken into consideration.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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Community Conversations<\/p>\n<\/div>

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Where we’ve used this locally<\/h2><\/div><\/div><\/div><\/div><\/div>