Remote monitoring service
You have been referred to the remote monitoring service for virtual wards so that we can monitor your condition remotely. Patients referred to this service remain under the hospital’s care whilst being monitored remotely by the remote monitoring team.
Our team will identify what tools you need to successfully support with monitoring your condition. These may include a pulse oximeter, blood pressure monitor, thermometer or scales.
Onboarding
Once you have been referred into the service and accepted the service will be fully explained to you. They will ensure you have the correct equipment and an information pack. This will include a plan on what happens if there is an emergency escalation. You can then return to your usual residence.
Discharge
Upon your discharge from the service your equipment needs to be returned. Further information will be provided on how to do this.
Videos on how to correctly use equipment
Our team will monitor the readings that you submit and take appropriate action based on the plan in place for your monitoring.
The make and model of the equipment provided to you may be different from the ones shown in the videos.
Useful information
What should I do if my symptoms get worse?
We ask you to follow the below guidance.
If you become more unwell:
- Never hesitate to ring 999 at any stage if you become more unwell and feel that it is a life-threatening situation. This system does not replace the need to ring 999 if it is a life-threatening situation.
If you become more unwell and you do not feel that it is life-threatening:
- Between 8am to 4pm please call the speciality team providing your care (as detailed in your welcome leaflet).
- Between 4pm and 8am please call NHS 111, advising the call handler that you are under the care of the remote monitoring service for virtual wards.
Remote monitoring service for IT equipment/support: 01202 443878.