Past engagement highlights
- Jul 21
Have your say BCP
Have your say BCP
July 12, 2021Seeking views on BCP Council’s approach to engaging with communities.
- Apr 21
Supporting the local community sector
Supporting the local community sector
April 5, 2021Seeking views to develop a Community and Voluntary Sector and Volunteering Strategy in BCP.
- Feb 21
Dorset Council residents’ survey 2020
Dorset Council residents’ survey 2020
February 2, 2021Informing transformation plans.
- Nov 20
Dorset health and social care during COVID-19
Dorset health and social care during COVID-19
November 20, 2020What local people told us about services during the Covid-19 pandemic.
- Nov 20
Community mental health services
Community mental health services
November 1, 2020Identifying what is good, what can be improved and hopes for the future.
- Sep 20
Children and young people’s mental health
Children and young people’s mental health
September 9, 2020Looking at improving young people’s mental health services.
- Sep 20
Dorset ICS rapid insight
Dorset ICS rapid insight
September 8, 2020Capturing the experiences and learning from our response to Covid-19.
- Sep 19
Our Dorset Looking Forward
Our Dorset Looking Forward
September 1, 2019Seeking views on priorities for Dorset’s Long-Term Plan.
- Nov 18
Dorset ICS Discovery Workshop
Dorset ICS Discovery Workshop
November 30, 2018The System Transformation Group at NHS England is working with Integrated Care Systems (ICSs) to strengthen their communications and engagement. The System Transformation Group has developed an initial overview of what they think a good public engagement approach looks like for an ICS. This draws on a mix of existing guidance, stakeholder feedback and emerging good practice.
Involving our communities
The Our Dorset approach to public engagement has a strong focus on working in partnership with people, communities and the voluntary sector. Strong engagement and communications is crucially important if we want to achieve the best outcomes with, and for, our communities.
Through our ICS partnership we will listen consistently to, and collectively act on, the experience and aspirations of local people and communities. This includes supporting people to sustain and improve their health and wellbeing, as well as involving people and communities in developing plans and priorities, and continually improving services.
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Looking forward
We developed a survey to seek the views of local people and staff on a number of priority areas for the development of health and wellbeing in Dorset (in line with the aspirations of the NHS Long Term Plan). We had around 900 individual responses to the view seeking – plus feedback from a number of workshops and events held throughout the view seeking period.
The view seeking ran for five weeks (ending on 18 August 2019) and was widely promoted across all health, care and voluntary sector communication networks, via social media, in the press and through a series of face-to-face events with stakeholder groups, staff, the community and voluntary sector and Dorset Race Equality Council (DREC).
The views were independently collated and analysed by Bournemouth University’s Market Research Group. A mid-point review was carried out to review who had responded so far. Ongoing promotion was then targeted to ensure a good representative spread across Dorset’s geography, demography and diversity.
Feedback was received from a number of sources, with representation from people with varied characteristics across a broad range of demographic groups. The full report is now available to download.
Healthwatch Dorset also promoted opportunities to take part in two national surveys linked to the aspirations of the NHS Long Term Plan.
Feedback and comments were reflected in the Our Dorset Looking Forward plan and helped to refine the priorities for us as a partnership going forward.
It is important to inform and involve people in the development of health and care services. You’ve told us you want us to find creative and varied ways to hear people’s voices, ensuring clear opportunity for people to be involved, and to let you know that views have been listened to and how they have informed plans.
This reflects other feedback from local stakeholders across Our Dorset ICS. In response our current approach to public engagement has a strong focus on working in partnership with local people, communities and the voluntary sector.
Dorset ICS has developed a system-wide public engagement group (PEG), engagement and communication networks (including the voluntary sector), a Supporting Stronger Voices network of local people, active patient participation groups (PPGs) across GP practices and a network of 80 staff engagement champions – recently trained to have a consistent approach to engagement, experience, facilitation and co-design.
We work closely with the voluntary and community sector and Dorset Race Equality Council (DREC), and meet regularly with a group of community leaders who represent a wide range of diverse communities.
We will continue to explore new, creative and varied ways of involving and informing people – working closely with our primary care networks, putting local people at the centre of discussions and ensuring opportunities for all.